Privacy Notice

Data Protection

We take the protection of guests’ data very seriously and we are fully compliant with the General Data Protection Regulations (GDPR).

What information we collect about you

When you make a booking with us we collect the names of all of the guests who will be staying, the home address, email address and telephone number of the person making the booking. We also collect a debit or credit card number to guarantee your booking.

How we use the information we hold on you

We use the home address as part of the card payment processing to validate the card. We will use your email address to send you confirmation of the booking and an email with more details on how to find us and other information you may find useful for your stay. We may use your information to email you a copy of your invoice. After your stay you may receive an automatic email from our booking system inviting you to fill in a feedback form. We will not use your telephone number to contact you unless it is for an emergency and/or we have been unable to contact you by email.

How is your data stored

All of the personal and debit/credit card data you supply us, as part of the booking process, is stored securely on third party systems, (eviivo and Global Payments). We will not share your information with any other third party unless there is a legal reason to do so.


We would love to stay in touch with you to send you information about the B&B, any special offers that we may have or local events. We may send the occasional email (normally no more than one a month) to people who have agreed to join our distribution list. The distribution list is managed by a secure third party, Mailchimp. Neither we nor Mailchimp will pass your details onto any third party.

Guest Registration

We are required by law to collect the following information on all our guests. We do this by asking you to complete a guest registration form on arrival. For Commonwealth guests; name and nationality. For non-Commonwealth guests; name, nationality, passport number, address of next destination. We are required to keep these forms safely for a year and to show them to a police officer if they request to see them. We will destroy these forms 12 months after your stay.

Access to your information

You have the right to request a copy of the information that we hold about you. If you would like a copy of this information please email us at

Visit England - 5 Star Guest Accommodation 2022 AA - 5 Star Guest Accommodation 2022 AA - Breakfast Award 2022 - 9.9 out of 10, Traveller Review Awards 2022 Tripadvisor Traveller's Choice 2021 - Reviews from millions of Tripadvisor travellers place this hotel in the top 10% worldwide. TravelMyth top 5 luxury accommodations in Torbay 2022

Get in touch

Please do not hesitate to contact us on +44 (0)1803 475 962 for the latest up to date offers and information to make your stay special.

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Kingston House Torquay - 5 Star Gold Luxury Bed & Breakfast